Welcome to Xitij Infotech. By using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Use of Services

• By using our website and services, you agree to follow the applicable laws and regulations.
• You are responsible for maintaining the confidentiality of your account and password.

2. Payment and Pricing

• All prices listed on the website are subject to change without prior notice.
• Payments for services must be made in full before the commencement of work unless otherwise agreed.

3. Limitation of Liability

• We do not guarantee that our services will meet your expectations.
• We are not liable for any damages or losses resulting from the use or inability to use our services.

4. Termination

• We may suspend or terminate your access to our services for violation of these Terms and Conditions.
• You may terminate your account at any time by contacting us.

5. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes will be handled in the courts of India.

At Xitij Infotech, we prioritize your privacy and are committed to protecting the personal information you provide to us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

• We collect personal information such as your name, email address, phone number, and payment details when voluntarily provided.
• We also collect non-personal information like your IP address, browser type, and device information for analytical purposes.

2. How We Use Your Information

• To process transactions and deliver requested services efficiently.
• To improve our services and offer a personalized user experience.
• To send important updates, newsletters, and promotional content (optional). You can opt-out at any time.

3. Data Security

• Your personal information is protected using encryption protocols and secure server technology to ensure your data remains safe.
• However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies

• We use cookies to enhance user experience and track website usage.
• You can disable cookies through your browser settings, but doing so may impact some website functionalities.

5. Sharing Your Information

• We do not sell or trade your personal information to third parties. We may share data with trusted service providers for business purposes, under strict confidentiality agreements.
• Your information may be disclosed if required by law or to protect our rights.

6. Your Rights

• You have the right to access, update, or delete your personal data.
• If you wish to exercise these rights, please contact us at hello@xitijinfotech.com.

We want you to be completely satisfied with our services. Please review our Refund and Cancellation policy below:

1. Refund Policy

• Our refund policy has been aligned with our services, and refunds will be processed within 5-7 working days. The policy details are available on the website.
• If you request a refund, please contact us within 14 days of receiving the service, providing a clear explanation of the issue.

2. Cancellation Policy

• If you wish to cancel a service, you must notify us at least 24 hours before the scheduled start time.
• Cancellations made after this period may incur a cancellation fee.

3. Non-refundable Services

• Services that are considered completed or delivered (e.g., digital products or services rendered) may not be eligible for refunds.

If you have any questions regarding refunds or cancellations, please contact us at hello@xitijinfotech.com.